Services
A plain answer to the two questions every agent, broker and property manager asks before hiring remote support — what the work covers, and what you get back.
The work
Six areas of day-to-day work that come off your plate the week we start.
Every buyer, seller and owner email triaged, answered or routed the same day, so no inquiry goes cold while you are out showing property.
Showings, listing appointments, inspections and closings scheduled and confirmed, with reminders and prep notes before each one.
Contacts, stages and follow-up tasks kept current in GoHighLevel or your CRM, with nurture sequences sent on schedule.
Listing packets, disclosures, contracts and closing checklists prepared, chased and filed from offer through title transfer.
Welcome letters, owner updates, resident complaints, maintenance intake and HOA notices handled with a calm, professional tone.
Weekly activity reports, listing and billing data entry, and clean records you can actually make decisions from.
The case
The reasons clients give after the first month.
Handing off inbox, scheduling and paperwork typically frees up the largest block of low-value time in an agent's week — time that goes back into listings and clients.
Speed of response decides who wins the client. A dedicated VA means inquiries get a real reply while you are mid-showing or mid-closing.
Deadlines, disclosures, renewals and maintenance tickets get tracked to resolution instead of living in someone's memory.
No desk, equipment, benefits or idle hours — you pay for support, and you can scale it up during busy season and back down after.
How it starts
Twenty minutes to walk through your current week, your tools and the tasks you dread most.
A short written plan of what I take over first, how we communicate, and what success looks like in month one.
Access to the inbox, calendar and CRM we agreed on, then a weekly summary of what was handled and what needs you.
FAQ
A real estate virtual assistant handles the day-to-day administrative and client-facing work that keeps deals moving: answering and triaging email, scheduling showings and meetings, updating the CRM, preparing listing and closing paperwork, following up with leads, and coordinating with lenders, title companies and property administrators — all remotely.
Because admin work is the cheapest hour in your business and the most expensive place to spend your own time. A VA gives you back the hours you currently lose to inbox and paperwork, keeps every lead and client followed up on instead of forgotten, and costs a fraction of an in-office hire with no office space, equipment or payroll overhead.
Resident and owner correspondence, maintenance request intake and tracking, vendor coordination, lease and renewal paperwork, rent and billing inquiries, HOA notices and violation letters, and keeping case records up to date until each issue is fully resolved.
We agree on the tools you already use — Google Workspace, Slack, Zoom, Trello, your CRM — and on which inboxes and processes I own. You get a clear check-in rhythm, written updates, and escalation only when something genuinely needs your decision.
Yes. I have handled sensitive buyer, resident and billing records for seven years across real estate and utilities. Files stay in your systems, access is limited to what the work requires, and nothing is shared outside your team.
Tell me what your week looks like and I'll tell you exactly what I'd take over first.
Email vajoypineda@gmail.com